Shipping Policy

We strive to provide fast and reliable shipping to our valued customers. This Shipping Policy outlines important information regarding our shipping methods, delivery times, tracking, and more.

Order Processing Time
After placing an order, please allow us 2-7 business days to process and prepare your order for shipment. During peak seasons or promotional periods, order processing times may be slightly longer.

Shipping Methods and Delivery
We partner with trusted shipping carriers to ensure prompt and secure delivery of your orders. The available shipping options may vary depending on your location and the products you have purchased. During the checkout process, you will be presented with the shipping methods available for your order.

    Normally it would take between 7 – 15 working days for delivery on all international order. Sometimes, it may take up to 25 working days for your parcel to arrive. If your item has not arrived within above time frame, please feel free to contact our customer support team.
    Please note that the estimated delivery times provided are approximate and may vary due to factors beyond our control, such as customs delays or unforeseen circumstances. We are not responsible for any delays caused by the shipping carrier.

    Tracking Your Order
    Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package. You can easily track the progress of your shipment through our website or the carrier’s online tracking system. Please allow up to 2-4 days for the tracking information to be updated after your order has been shipped.

    Shipping Rates
    Shipping rates are calculated based on various factors, including the weight, dimensions, destination, and shipping method selected for your order. The applicable shipping charges will be displayed during the checkout process before you complete your purchase.

    International Shipping
    We offer international shipping to select countries. Please note that additional customs fees, taxes, or duties may apply to international orders. These charges are the responsibility of the recipient and are not included in the shipping fees paid at checkout. Customs policies vary from country to country, so we recommend checking with your local customs office for more information.

    Shipping Restrictions
    Certain products may have specific shipping restrictions or limitations imposed by local laws and regulations. It is your responsibility to ensure that the items you order comply with any applicable restrictions in your country or region. If an item cannot be shipped to your location, we will notify you promptly and provide a refund for the affected item(s).

    Address Accuracy
    Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for any delays, misdelivery, or additional charges caused by incorrect or incomplete address information provided by the customer.

    If you have any questions or need further assistance regarding our Shipping Policy, please feel free to contact our customer support team. We are here to help and ensure a smooth shipping experience for you.